We take care of your satisfaction. We are working hard with all our brands and partners to provide you high quality products. Although the actual arrangement may not precisely match the photo, the overall design direction will always be preserved. Seasonality, market conditions, and availability may cause substitutions of flowers, greenery and vases to occur. We will always ensure that the styling and color schematic will be as close as we can and will only substitute items of equal or higher value. 

In the unlikely event you would not be satisfied by our products, do not hesitate to reach us.